Notes on aligner care, teams, and patient conversations
Practical articles from Sheldon Krancher for practice owners, treatment coordinators, and the whole clinical team.
Not Now Does Not Mean Never
When a patient decides the timing is not right, respectful and consistent follow up keeps the door open without pressure.
Sheldon Krancher4 min read
Show Patients Their Own Scans
Scanners and cameras do their best work when patients see their own records. Visual ownership turns abstract findings into real understanding.
Sheldon Krancher4 min read
The Hygienist and Assistant: Notice, Explain, Hand Off
Hygienists and assistants do not diagnose or recommend. Their role is to notice findings, explain them clearly, and bring the doctor in.
Sheldon Krancher4 min read
Educate, Don't Sell
The most common worry from dental teams is that they do not want to sell. They do not have to. Their job is to educate.
Sheldon Krancher4 min read
Start With Purpose: A Shared Why for the Whole Team
A shared purpose and a shared vocabulary help every team member explain bite findings consistently, without it ever feeling like a pitch.
Sheldon Krancher5 min read